CANCLELLATION POLICY

We understand that unforeseen circumstances may arise, leading to the need to cancel or reschedule cleaning services. To provide the best service to all our clients, we have established the following policy.

Cancelation Notice: We require a minimum of 48 hours/ 2 Days advance notice for any cancellation or rescheduling of cleaning appointments. This allows us to adjust our schedule and accommodate other clients.

Late cancellation/ No-shows: Cancellation made with less than 48 hour/ 2 Days notice or failure to be present during scheduled appointment time may result in a cancellation fee of the NON-refundable scheduling fee.

Rescheduling: We understand that plans may change. Clients can reschedule their cleaning appointment without penalty if done within the specific cancellation notice period.

Emergency Circumstances: We empathize with unexpected emergencies. If you encounter unforeseen situations that prevent you from keeping your appointment, please contact us as soon as possible to discuss your situation.

Contact information: To cancel or reschedule an appointment, please contact us by emailing QUEENJANITORIALLLC@GMAIL.COM during our business hours.

This policy ensures fairness to both our clients and our cleaning professionals, allowing us to maintain a consistent and reliable service for everyone.

By scheduling a cleaning appointment with Queen Of Clean Janitorial LLC, you agree to adhere to our cancellation policy.